Privacy policy
Who We Are
Supply Yard UK ("we", "us", "our") is a UK-based retailer registered in England & Wales (Company No. 16916318). Our website address is: https://supplyyard.co.uk
What Data We Collect
We collect the following personal data when you place an order or contact us:
• Full name
• Email address
• Delivery address
• Phone number (if provided)
• Payment information (processed securely via Shopify Payments — we do not store card details)
• IP address and browsing data (via cookies)
How We Use Your Data
We use your data to:
• Process and fulfil your orders
• Arrange delivery to your address
• Send order confirmations, dispatch notifications, and delivery updates
• Respond to your enquiries and support requests
• Send marketing communications where you have opted in
• Comply with our legal obligations under UK law
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk
To exercise any of these rights, contact us at: sales@supplyyard.co.uk
Do We Sell Your Data?
No. Supply Yard UK does not sell, rent, or share your personal data with third parties for their own marketing purposes.
Third Parties
We use Shopify to power our store. Your data is processed in accordance with Shopify's Privacy Policy. We use trusted courier services to fulfil deliveries — your name and delivery address will be shared with the relevant carrier for delivery purposes only.
Data Retention
We retain customer order data for 7 years in compliance with UK tax law. Marketing consent data is retained until you unsubscribe.
Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences via your browser settings or our cookie consent banner.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13.
Contact Us
|
Store Name |
Supply Yard UK |
|
Company No. |
16916318 |
|
Address |
33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom |
|
|
|
|
Phone |
|
|
Support Hours |
Monday to Friday, 9:00 AM – 5:00 PM GMT |
|
Response Time |
Our customer support team responds within 48 hours (on business days, Mon-Fri) |