Terms of service
Please read these Terms of Service carefully before using the Supply Yard UK website or placing an order. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.
1. About Us
Supply Yard UK is a UK-based retailer of building materials and construction supplies, registered in England & Wales (Company No. 16916318). Registered address: 33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom.
2. Eligibility to Purchase
By placing an order, you confirm that:
• You are at least 18 years of age
• You are a UK resident
• The information you provide is accurate, complete, and up to date
• You are authorised to use the payment method provided
• You provide a valid UK mainland delivery address
We reserve the right to refuse or cancel any order where fraud, unauthorised payment activity, pricing errors, or other exceptional circumstances are identified.
3. Orders and Acceptance
Your order constitutes an offer to purchase products from Supply Yard UK. An order is accepted only when we confirm acceptance by email or dispatch your goods. We reserve the right to decline or cancel an order where necessary.
If we cannot fulfil your order due to stock availability, pricing errors, or other unforeseen circumstances, we will notify you promptly and issue a full refund where applicable.
4. Prices and Payment
All prices on our website are displayed in British Pounds Sterling (GBP). Supply Yard UK is not VAT registered — the price shown is the final price you pay. Applicable delivery charges are displayed during checkout before payment is completed.
We reserve the right to correct pricing errors. If an error is discovered after your order has been placed, we will contact you and offer the option to continue at the correct price or receive a full refund.
5. Product Information
We make every reasonable effort to ensure that product descriptions, specifications, dimensions, and images are accurate. Slight differences in appearance may occur due to manufacturing tolerances or screen display differences.
If you receive a product that is damaged, incorrect, or not as described, please contact us within 48 hours of delivery with photographic evidence.
6. Product Availability
All products are offered subject to availability. If an item becomes unavailable after your order has been placed, we will contact you promptly to offer a suitable alternative, a backorder option, or a full refund.
7. Delivery
Full details of our delivery areas, charges, timeframes, and requirements are available in our Shipping Policy at https://supplyyard.co.uk/policies/shipping-policy.
8. Returns and Refunds
Supply Yard UK accepts returns only on items that arrive damaged, faulty, or not as described. We do not accept change-of-mind returns. Full details are available in our Returns & Refund Policy at https://supplyyard.co.uk/policies/refund-policy.
9. Installation and Product Use
Supply Yard UK supplies products only and does not provide installation services. Customers are responsible for ensuring products are suitable for their intended application and are installed correctly in accordance with manufacturer recommendations and applicable building regulations.
10. Limitation of Liability
To the fullest extent permitted by law, our total liability for any claim arising from your purchase shall not exceed the amount paid for the relevant products. We are not liable for indirect, consequential, incidental, or special damages.
11. Intellectual Property
All content on this website is owned by or licensed to Supply Yard UK and is protected by applicable UK intellectual property laws. No content may be copied, reproduced, or used without our prior written permission.
12. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these Terms of Service from time to time. Any updates will become effective immediately upon publication on this page.
Contact Us
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Store Name |
Supply Yard UK |
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Company No. |
16916318 |
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Address |
33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom |
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Phone |
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Support Hours |
Monday to Friday, 9:00 AM – 5:00 PM GMT |
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Response Time |
Our customer support team responds within 48 hours (on business days, Mon-Fri) |