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Bostik Cementone General Purpose Mortar 5kg (Tub)

Bostik Cementone General Purpose Mortar 5kg (Tub)

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£8.10
Sale price  £8.10 Regular price 
Fast UK Delivery 
28 Days Return
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    Description

    Product Overview

    Bostik General Purpose Mortar supplied in a 5kg tub is a pre-blended cement and graded sand formulation for small-scale bricklaying, patching, and repair applications. 

    Designed for convenience, it allows fresh mortar to be mixed directly in the tub, ensuring minimal waste and controlled preparation for each task. 

    The grey cement-based powder delivers smooth workability, dependable adhesion, and uniform curing for both internal and external masonry. Ideal for use on bricks, blocks, and stone, it provides consistent results where smaller quantities and quick preparation are required. 


    Features & Benefits

    • Pre-blended formulation: Ready-to-mix blend of cement and fine graded sand for consistent quality and convenience.
    • Versatile use: Suitable for laying bricks and blocks, patching, pointing, and minor masonry repairs.
    • Reliable bond strength: Ensures strong adhesion to masonry substrates including brick, block, and stone.
    • Interior and exterior suitability: Performs effectively in sheltered and exposed applications once fully cured.
    • Controlled mixing ratio: Allows accurate water addition for consistent workability and reduced material waste.
    • Smooth finish: Produces a cohesive, workable mix ideal for fine pointing and even bedding layers.
    • User-friendly packaging: Supplied in a 5kg tub for easy handling, storage, and direct mixing on site.
    • Temperature performance: Recommended for use within an application range of +5°C to +25°C.


    Applications

    • Brick and block laying: Suitable for small-scale wall building, repair, and maintenance work.
    • Patching and pointing: Ideal for filling joints, repointing, and restoring damaged mortar in existing masonry.
    • General masonry repairs: Appropriate for surface restoration and gap filling on brick, block, or stone structures.
    • Installation and maintenance tasks: Convenient for a range of minor property maintenance and masonry fixing works.


    Installation Guidance

    • Surface preparation: Clean all substrates of loose debris, grease, dust, or contaminants before applying mortar. Dampen porous surfaces lightly without leaving standing water.
    • Mixing procedure: Add 100–150ml of clean, cold water per 1kg of mortar powder. Mix by hand or mechanical mixer until a smooth, workable paste is achieved.
    • Application method: Apply the mixed mortar using a trowel, pointing tool, or hawk in accordance with standard masonry practice. Work within the one-hour usable period.
    • Workability control: Do not re-temper or add extra water once setting has begun, as this may reduce strength and durability.
    • Temperature guidance: Use only when ambient and substrate temperatures are between +5°C and +25°C.
    • Cleaning: Wash all tools and equipment with warm soapy water immediately after use, before the mortar hardens.


    Compliance & Performance

    • Composition: Factory-blended cement and fine graded sand with performance additives for consistent setting and adhesion.
    • Performance classification: Conforms to general-purpose masonry mortar standards suitable for small-scale applications.
    • Colour: Grey, matching standard cement-based finishes.
    • Workability time: Approximately one hour at 20°C under normal site conditions.
    • Shelf life: Up to 12 months when stored unopened in a cool, dry environment and protected from moisture.
    • Health and safety: Contains cement; avoid inhalation, eye, and skin contact. Wear appropriate personal protective equipment during mixing and application.
    • Important note: Mix only the quantity that can be used within the working time. Do not add extra cement or water once mixed to maintain performance and strength.


    Shipping Policy

    At Supply Yard UK, we are committed to providing a reliable, transparent, and efficient shipping experience for all our customers across the United Kingdom.

    Shipping Destination

    We currently ship exclusively within the United Kingdom (mainland). Orders placed for delivery outside the UK mainland cannot be processed.

    Shipping Cost

    Delivery charges depend on the product category and your order value. All charges are shown clearly in your basket and at checkout before you pay. Because building materials vary greatly in size and weight, different categories have different delivery rates.

    Product Category Order Value Standard Delivery Express Delivery
    Core / General Items Under £200 £15
    £200 and over Free
    Insulation, Plasterboard & Drylining Under £400 £45 £90
    £400 and over Free £55
    Timber, Building Materials, Joinery, Gardens & Roofing Under £300 £30 £50
    £300 and over Free £35
    Screws & Fixings, Adhesives & Sealants Under £75 £7.50
    £75 and over Free
    Facing Bricks Any order value £85 per pack
    Bulk Deals / Pallets Any order value £120 flat

     

    Orders containing products from different categories may show more than one delivery charge, as items can ship separately from different suppliers.

    Delivery Timeframes

    Detail Information
    Order Handling Time 0–1 business day (Monday–Friday)
    Order Cut-Off Time 2:00 PM GMT
    Standard Transit Time 3–5 business days (Monday–Friday)
    Express Transit Time 1–2 business days (Monday–Friday)
    Estimated Delivery Standard: 3–7 days incl. handling / Express: 1–3 days incl. handling

     

    Orders placed after 2:00 PM GMT or on weekends and UK public holidays will be processed on the next available business day.

    Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to severe weather, courier disruptions, public holidays, or other circumstances beyond our control.

    Carrier Services

    We dispatch orders using trusted UK courier and haulage services, including:

    • Royal Mail
    • Evri
    • FedEx
    • UPS
    • DHL
    • Palletised freight carriers (for heavy and bulk items)

    The carrier selected for your order will depend on the parcel's size, weight, and delivery destination. Larger building materials are delivered on pallets via specialist vehicles and are typically delivered kerbside.

    Order Tracking

    Once your order has been shipped, you will receive a dispatch confirmation email containing your tracking number. You can use this tracking number to monitor your shipment from dispatch through to delivery.

    Dispatch Days

    Orders are dispatched Monday through Friday only. Orders placed on weekends or UK public holidays will be processed on the next available business day.

    Failed Delivery Attempts

    If a delivery attempt is unsuccessful, the courier may leave a notification card, attempt redelivery, or make the parcel available for collection at a local depot, depending on the courier's policy.

    Customers are responsible for providing a complete and accurate delivery address at checkout. Supply Yard UK is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information.

    Lost or Delayed Parcels

    If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work directly with the courier to investigate and resolve the issue as quickly as possible.

    Contact Information:

    Store Name Supply Yard UK
    Company No. 16994235
    Registered Address 139a Cherry Orchard Road, Croydon, England, CR0 6BF, United Kingdom
    Email sales@supplyyard.co.uk
    Phone +44 (7446) 365-929
    Website https://supplyyard.co.uk
    Support Hours Monday to Friday, 9:00 AM – 5:00 PM GMT
    Response Time Our customer support team responds within 48 hours (on business days, Mon-Fri)

    Refund Policy

    At Supply Yard UK, we are committed to providing high-quality products and excellent customer service. We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we have a clear and transparent return process to assist you.

    1. Return Window

    We offer a 28-calendar-day return window. This means you have 28 calendar days after receiving your item to request a return. If 28 calendar days have passed since your delivery, unfortunately we cannot offer you a refund or return under this policy.

    2. Eligibility for Returns

    To be eligible for a return, your item must be in the exact condition that you received it:

    It must be unused, uninstalled, and in its original packaging

    All tags, labels, and included accessories must be intact

    Your order confirmation or proof of purchase is required

    Items that have been cut, drilled, modified, installed, or altered after delivery are not eligible for return

    3. Damaged, or Incorrect Items

    If your item arrives damaged or incorrect, please contact us within 24 hours of delivery at sales@supplyyard.co.uk with clear photographic evidence of the issue. We will arrange a full refund or replacement and cover all return shipping costs. Claims submitted after 24 hours of delivery may not be eligible for a free return or full refund.

    4. Return Shipping Costs & Method

    To ensure complete transparency, here is how return shipping is handled:

    Damaged or Incorrect Items: Contact us within 24 hours of delivery with photographic evidence. We will arrange a full refund or replacement and cover all return shipping costs.

    Change of Mind Returns: If you ordered the wrong item or simply no longer want it, you are responsible for arranging and paying for the return shipping costs. We recommend using a tracked delivery service as we cannot accept responsibility for returned parcels lost in transit.

    We do not provide prepaid return shipping labels for change-of-mind returns.

    5. Restocking Fees

    We do not charge any restocking fees on returns.

    6. Order Cancellations

    Orders can be cancelled free of charge within 12 hours of placing them (Provided the order has not yet been dispatched). To cancel, contact us immediately at sales@supplyyard.co.uk with your order number. If the order has already been dispatched, please use our standard return process once you receive the item.

    7. Refund Processing

    We will notify you by email once we have received and inspected your returned item.

    Approval & Timeline: Approved refunds are processed within 14 calendar days of receiving and inspecting the returned item at our facility

    Payment Method: Refunds are issued to your original payment method only

    Delivery Charges: Original delivery charges are non-refundable unless the return is due to our error

    8. Exchanges

    Supply Yard UK does not offer direct exchanges. If you require a different product, please return your original purchase in accordance with this policy and place a new order through our website.

    9. Contact Information:

    Store Name Supply Yard UK
    Company No. 16994235
    Registered Address 139a Cherry Orchard Road, Croydon, England, CR0 6BF, United Kingdom
    Email sales@supplyyard.co.uk
    Phone +44 (7446) 365-929
    Website https://supplyyard.co.uk
    Support Hours Monday to Friday, 9:00 AM – 5:00 PM GMT
    Response Time Our customer support team responds within 48 hours (on business days, Mon-Fri)

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