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Bostik Cempolay Deep Floor Levelling Compound Grey 20kg

Bostik Cempolay Deep Floor Levelling Compound Grey 20kg

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£62.54
Sale price  £62.54 Regular price 
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Description

Product Overview

Bostik Cempolay Deep Floor Levelling Compound in a 20kg bag. This high-strength, protein-free, cement-based levelling compound is designed for deep internal applications. It levels and smooths uneven subfloors, capable of building up from 5mm to 50mm in a single pour. 

The formulation combines selected cements and organic binders to produce a robust, free-flowing mortar that transforms irregular subfloors into a flat, load-bearing surface ready for a wide range of floor coverings. 

Once mixed with water, the compound develops a smooth, easily workable consistency with excellent flow and rapid hardening characteristics. 

Its protein-free composition reduces the risk of bacterial growth, making it suitable for hygiene-sensitive areas in healthcare or food preparation environments.

Features & Benefits

  • Wide application thickness: Levels from 5mm to 50mm in a single application, ideal for significant height corrections and deep filling.
  • High strength and durability: Creates a dense, load-bearing surface suitable for light to heavy-duty interior traffic prior to floor covering installation.
  • Protein-free formulation: Prevents biological contamination, ensuring suitability in hospitals, kitchens, and other hygiene-critical areas.
  • Excellent workability: Free-flowing mortar with a 15-20 minute working time for easy application and self-levelling performance.
  • Rapid setting: Accepts light foot traffic after approximately 90 minutes, expediting project turnaround.
  • Versatile substrate compatibility: Bonds to concrete, sand/cement screeds, stone, and properly prepared unglazed tiles.
  • Underfloor heating compatibility: Suitable for use over warm-water underfloor heating systems when installed to correct specification.
  • Smooth finish: Provides a high-quality, even surface for vinyl, carpet, tile, and other bonded coverings.
  • Bag size - 20 kg: Supplied in 20kg units to achieve consistent water-to-powder ratio and reliable site handling.


Applications

  • Levelling uneven subfloors: Corrects irregularities and undulations in concrete or screeded floors.
  • Raising floor levels: Builds up internal floors to significant heights in one operation.
  • Filling depressions and trenches: Ideal for filling low spots, voids, or service channels.
  • Creating sloping screeds: Forms controlled gradients for drainage or transitions between floor levels.
  • Smoothing over existing hard surfaces: Suitable for use over well-bonded, sound subfloors such as concrete, sand/cement screeds, stone, or unglazed ceramic and quarry tiles.
  • Not suitable for: Use over wooden floors, adhesive residues, mastic asphalt, or areas subject to permanent water immersion.


Installation Guidance

  • Substrate preparation: Surfaces must be clean, dry, structurally sound, and free of grease, dust, laitance, or contaminants. Mechanical preparation such as grinding or shot blasting may be required.
  • Repair and inspection: Fill cracks and voids with a suitable repair mortar such as Bostik Rapid Repair Mortar and allow to dry before application.
  • Environmental conditions: Maintain substrate, air, and material temperature between +5°C and +27°C; avoid draughts during curing.
  • Mixing ratio: Add exactly 3.5 litres of clean, cold water per 20 kg bag. Gradually add powder to water while mixing with a heavy-duty drill (minimum 650 rpm) fitted with a mixing paddle. Mix for at least two minutes, allow to stand for one minute, then briefly re-mix.
  • Application process: Pour immediately after mixing, spreading evenly with a steel trowel or gauge rake to the desired thickness. Use a spiked roller within 10–15 minutes to de-aerate and achieve a uniform finish.
  • Working time: Approximately 15–20 minutes at +20°C. Do not add water to re-temper the mix once it begins to stiffen.
  • Drying and curing: Protect the surface until set. Allow full drying before applying coverings — typically 24 hours per 5 mm thickness at +20°C.


Compliance & Performance

  • Material composition: Cement and polymer binder blend with fine aggregates; free from protein and casein.
  • Application depth: Suitable for single-pour thicknesses between 5 mm and 50 mm.
  • Compressive strength: High early and final strength for domestic, commercial, and light-industrial interiors.
  • Working time and trafficability: Approximately 15–20 minutes working time; accepts light foot traffic after 90 minutes at +20°C.
  • Drying time before coverings: 4 hours for loose-laid coverings; approximately 24 hours per 5 mm thickness for bonded finishes such as vinyl or wood.
  • Surface moisture: Ensure substrate <75%RH before installation of impervious finishes.
  • Compatibility: Suitable for use over concrete, screed, stone, and other rigid mineral subfloors; not for exterior or submerged applications.
  • Standards compliance: Subfloor preparation and installation in accordance with BS 8204 (Code of Practice for Concrete Subfloors).
  • Important note: Always follow the manufacturer’s data sheet and safety guidance. Use appropriate PPE during mixing and application, and ensure adequate ventilation throughout the curing process.


Shipping Policy

At Supply Yard UK, we are committed to providing a reliable and transparent delivery experience for all our customers across the United Kingdom.

1. Delivery Destination

We deliver exclusively within the United Kingdom mainland. We do not deliver to the following postcode areas: AB, CA, CF, DD, DG, EH, EX, FK, KA, KW, KY, IV, LA, LD, LL, ML, NP, PA, PH, PL, SA, SY, TR, TQ, and TD.

If your delivery address falls within one of these postcode areas, we will contact you before processing your order to confirm any additional delivery costs. We do not offer international delivery.

2. Delivery Charges

All prices shown are the final prices you pay. Supply Yard UK is not VAT registered.

Core Products

Order Value

Delivery Charge

Under £200

£15.00

Over £200

FREE

 

Insulation, Plasterboard & Drylining

Order Value

Delivery Charge

Under £400

£45.00

Over £400

FREE

 

Timber & Sheet, Building Materials, Joinery, Gardens & Landscaping

Order Value

Delivery Charge

Under £300

£30.00

Over £300

FREE

 

Screws, Fixings, Adhesives & Sealants

Order Value

Delivery Charge

Under £75

£7.50

Over £75

FREE

 

Facing Bricks

Item

Delivery Charge

Per Pack

£85.00

 

3. Express Delivery

Express delivery is available on selected product categories. Express availability and lead times are shown on each product page.

 

Express — Insulation, Plasterboard & Drylining

Order Value

Express Charge

Under £400

£90.00

Over £400

£55.00

 

Express — Timber & Sheet, Building Materials, Joinery, Gardens & Landscaping

Order Value

Express Charge

Under £300

£50.00

Over £300

£35.00

 

4. Delivery Timeframes

Detail

Information

Order Cut-Off Time

2:00 PM GMT (Monday to Friday)

Standard Delivery

2–3 business days

Named Day Delivery

Available on large and bulky items

 

Orders placed after 2:00 PM, on weekends, or on UK public holidays will be processed on the next available business day. For example, an order placed after 2:00 PM on Friday will be processed on Monday.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier disruptions, severe weather, or public holidays.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. You can also track your order via our Track Your Order page at https://supplyyard.co.uk/pages/track-your-order.

6. Delivery Requirements

To ensure your delivery goes smoothly, please ensure:

        An adult is available on-site to accept and sign for the delivery

        Clear vehicle access is available at the delivery address

        A complete and accurate delivery address is provided at checkout

All deliveries are made to the kerbside of your property. Offload facilities such as a tail lift or forklift can be requested but may incur an additional charge.

7. Checking Your Delivery

Before signing the Proof of Delivery, please:

        Confirm you have received the correct products

        Check for any visible damage or defects

        Note any issues on the Proof of Delivery before signing

By signing without notes, you confirm the delivery is complete and in good condition. If you identify an issue that was not visible at the point of delivery, please report it within 48 hours.

8. Unattended Delivery

If you are unavailable on your delivery day and would like delivery to proceed in your absence, please notify us at sales@supplyyard.co.uk no later than 2:00 PM on the day before your scheduled delivery.

Please note: once delivery is confirmed, you take full responsibility for the products. No chargeback will be accepted as you will have waived your right to a signed Proof of Delivery.

9. Failed Delivery Attempts

If we are unable to complete a delivery due to access issues, no one being available, or other reasons within your control, a redelivery fee of £50.00 or 20% of your order value (whichever is greater) may apply.

To avoid redelivery charges, please inform us of any access restrictions when placing your order or contact us at sales@supplyyard.co.uk before your scheduled delivery date.

10. Order Cancellations

Orders can be cancelled free of charge by 2:00 PM on the working day before your scheduled delivery. For example, for a Monday delivery, notify us by 2:00 PM on the preceding Friday.

Cancellations after this time may result in a redelivery charge. Contact us at sales@supplyyard.co.uk with your order number as soon as possible.

11. Restricted Access

If your delivery address has any access restrictions, please notify us when placing your order or no later than 2:00 PM on the day before delivery. Restrictions include:

        Double yellow lines or red routes

        Narrow lanes, steep hills, low bridges, or width-restricted roads

If a specialist vehicle is required, there may be an additional charge. We will contact you to discuss your options.

12. Lost or Delayed Deliveries

If your order has not arrived within the estimated delivery timeframe, please contact us at sales@supplyyard.co.uk and we will investigate and resolve the issue promptly.

13. Contact Us

Store Name

Supply Yard UK

Company No.

16916318

Address

33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom

Email

sales@supplyyard.co.uk

Phone

+44 7403048504

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM GMT

Response Time

Our customer support team responds within 48 hours (on business days, Mon-Fri)

Refund Policy

At Supply Yard UK, we are committed to providing high quality products and excellent customer service. We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we have a clear and transparent return process to assist you.

1. Return Window

We offer a 28-calendar-day return window. This means you have 28 calendar days after receiving your item to request a return. If 28 calendar days have passed since your delivery, unfortunately we cannot offer you a refund or return under this policy.

2. Eligibility for Returns

To be eligible for a return, your item must be in the exact condition that you received it:

        It must be unused, uninstalled, and in its original packaging.

        All tags, labels, and included accessories must be intact.

        Your order confirmation or proof of purchase is required.

        Items that have been cut, drilled, modified, installed, or altered after delivery are not eligible for return.

3. Damaged, or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 24 hours of delivery at sales@supplyyard.co.uk with clear photographic evidence of the issue. We will arrange a full refund or replacement and cover all return shipping costs. Claims submitted after 24 hours of delivery may not be eligible for a free return or full refund.

4. Return Shipping Costs & Method

To ensure complete transparency, here is how return shipping is handled:

        Damaged or Incorrect Items: Contact us within 24 hours of delivery with photographic evidence. We will arrange a full refund or replacement and cover all return shipping costs.

        Change of Mind Returns: Supply Yard UK does not accept returns for change of mind. Please ensure you order the correct products before placing your order.

5. Restocking Fees

We do not charge any restocking fees on returns.

6. Order Cancellations

Orders can be cancelled free of charge within 12 hours of placing them (Provided the order has not yet been dispatched). To cancel, contact us immediately at sales@supplyyard.co.uk with your order number. If the order has already been dispatched, please use our standard return process once you receive the item.

7. Refund Processing

We will notify you by email once we have received and inspected your returned item.

        Approval & Timeline: Approved refunds are processed within 14 calendar days of receiving and inspecting the returned item at our facility

        Payment Method: Refunds are issued to your original payment method only

        Delivery Charges: Original delivery charges are non-refundable unless the return is due to our error

8. Exchanges

Supply Yard UK does not offer direct exchanges. If you require a different product, please return your original purchase in accordance with this policy and place a new order through our website.

9. Contact Us


Store Name

Supply Yard UK

Company No.

16916318

Address

33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom

Email

sales@supplyyard.co.uk

Phone

+44 7403048504

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM GMT

Response Time

Our customer support team responds within 48 hours (on business days, Mon-Fri)

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