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Bostik Cempolay Self Levelling Compound 20kg

Bostik Cempolay Self Levelling Compound 20kg

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£33.58
Sale price  £33.58 Regular price 
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Description

Product Overview

Bostik Cempolay Self Levelling Compound supplied in a 20kg bag. A polymer-modified, protein-free cementitious smoothing compound formulated for levelling uneven internal subfloors prior to installing decorative floor coverings. 

When mixed with approximately 4 litres of clean water, it produces a free-flowing slurry that rapidly finds its own level, eliminating ridges and hollows to create a uniform surface. The compound remains workable for 15-20 minutes at 20 °C and accepts light foot traffic within 2-4 hours, with most floor coverings suitable for installation after around 16 hours. 

Its protein-free composition prevents bacterial growth, ensuring suitability for hygiene-critical environments such as hospitals, food-processing zones, and commercial kitchens. 

Designed exclusively for dry, internal use on concrete, sand/cement screeds, stone, or firmly bonded unglazed ceramic tiles, it must always be overlaid with a decorative finish and is not suitable for calcium-sulphate screeds, adhesive residues, underfloor heating, or use as a wearing surface.

Features & Benefits

  • Polymer-Modified Formulation: Enhances adhesion, flexibility, and surface strength on a wide range of internal substrates.
  • Quick Setting: Allows light foot traffic in as little as 2–4 hours, reducing project downtime.
  • Self-Levelling Action: Flows freely to eliminate ridges and hollows, creating a smooth, even surface with minimal trowelling.
  • Protein-Free Composition: Contains no casein or protein, ensuring it does not support bacterial growth and is suitable for hygiene-sensitive areas.
  • Ease of Application: Mixes readily with water to form a lump-free slurry with a working time of 15–20 minutes for efficient use.
  • Internal Use Only: Formulated solely for dry, internal areas where moisture exposure is controlled.


Applications

  • Concrete Subfloors: Provides a smooth, level finish ready for floor covering installation.
  • Sand/Cement Screeds: Corrects uneven surfaces to ensure an even substrate.
  • Unglazed Ceramic Tiles: Can be applied directly over firmly bonded unglazed tiles to achieve a flat, uniform layer.
  • Hygiene and Food Preparation Areas: Ideal for environments requiring resistance to bacterial growth.
  • Interior Use Only: Designed exclusively for dry, internal applications.
  • Exclusions: Not suitable for calcium-sulphate screeds, underfloor heating systems, or as a final wearing surface.


Installation Guidance

  • Surface Preparation: Ensure the substrate is clean, dry, sound, and free from dust, grease, or loose material.
  • Mixing: Combine the 20 kg powder with approximately 4 litres of clean water until a smooth, lump-free consistency is achieved.
  • Application: Pour the mixed compound onto the prepared surface; it will self-level naturally, with a trowel used as needed to assist flow.
  • Curing: Allow to cure before applying further finishes; suitable for light foot traffic within 2–4 hours at 20 °C and generally ready for floor coverings after 16 hours.
  • Final Finish: Always overlay with an appropriate decorative floor covering once cured.


Compliance & Performance

  • Material Composition: Polymer-modified, protein-free, cement-based compound formulated for internal subfloor levelling.
  • Working and Setting Time: Workable for 15–20 minutes at 20 °C; foot traffic permissible after 2–4 hours.
  • Floor Covering Readiness: Accepts most resilient, textile, or timber coverings after approximately 16 hours.
  • Substrate Suitability: Compatible with concrete, sand/cement screeds, stone, and bonded unglazed ceramic tiles.
  • Restrictions: Not suitable for calcium-sulphate screeds, adhesive residues, underfloor heating, or as a final wearing surface.
  • Important Note: For internal dry areas only. Always follow the manufacturer’s technical data sheet for precise mixing ratios, application conditions, and curing guidance.


Shipping Policy

At Supply Yard UK, we are committed to providing a reliable and transparent delivery experience for all our customers across the United Kingdom.

1. Delivery Destination

We deliver exclusively within the United Kingdom mainland. We do not deliver to the following postcode areas: AB, CA, CF, DD, DG, EH, EX, FK, KA, KW, KY, IV, LA, LD, LL, ML, NP, PA, PH, PL, SA, SY, TR, TQ, and TD.

If your delivery address falls within one of these postcode areas, we will contact you before processing your order to confirm any additional delivery costs. We do not offer international delivery.

2. Delivery Charges

All prices shown are the final prices you pay. Supply Yard UK is not VAT registered.

Core Products

Order Value

Delivery Charge

Under £200

£15.00

Over £200

FREE

 

Insulation, Plasterboard & Drylining

Order Value

Delivery Charge

Under £400

£45.00

Over £400

FREE

 

Timber & Sheet, Building Materials, Joinery, Gardens & Landscaping

Order Value

Delivery Charge

Under £300

£30.00

Over £300

FREE

 

Screws, Fixings, Adhesives & Sealants

Order Value

Delivery Charge

Under £75

£7.50

Over £75

FREE

 

Facing Bricks

Item

Delivery Charge

Per Pack

£85.00

 

3. Express Delivery

Express delivery is available on selected product categories. Express availability and lead times are shown on each product page.

 

Express — Insulation, Plasterboard & Drylining

Order Value

Express Charge

Under £400

£90.00

Over £400

£55.00

 

Express — Timber & Sheet, Building Materials, Joinery, Gardens & Landscaping

Order Value

Express Charge

Under £300

£50.00

Over £300

£35.00

 

4. Delivery Timeframes

Detail

Information

Order Cut-Off Time

2:00 PM GMT (Monday to Friday)

Standard Delivery

2–3 business days

Named Day Delivery

Available on large and bulky items

 

Orders placed after 2:00 PM, on weekends, or on UK public holidays will be processed on the next available business day. For example, an order placed after 2:00 PM on Friday will be processed on Monday.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to courier disruptions, severe weather, or public holidays.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking details. You can also track your order via our Track Your Order page at https://supplyyard.co.uk/pages/track-your-order.

6. Delivery Requirements

To ensure your delivery goes smoothly, please ensure:

        An adult is available on-site to accept and sign for the delivery

        Clear vehicle access is available at the delivery address

        A complete and accurate delivery address is provided at checkout

All deliveries are made to the kerbside of your property. Offload facilities such as a tail lift or forklift can be requested but may incur an additional charge.

7. Checking Your Delivery

Before signing the Proof of Delivery, please:

        Confirm you have received the correct products

        Check for any visible damage or defects

        Note any issues on the Proof of Delivery before signing

By signing without notes, you confirm the delivery is complete and in good condition. If you identify an issue that was not visible at the point of delivery, please report it within 48 hours.

8. Unattended Delivery

If you are unavailable on your delivery day and would like delivery to proceed in your absence, please notify us at sales@supplyyard.co.uk no later than 2:00 PM on the day before your scheduled delivery.

Please note: once delivery is confirmed, you take full responsibility for the products. No chargeback will be accepted as you will have waived your right to a signed Proof of Delivery.

9. Failed Delivery Attempts

If we are unable to complete a delivery due to access issues, no one being available, or other reasons within your control, a redelivery fee of £50.00 or 20% of your order value (whichever is greater) may apply.

To avoid redelivery charges, please inform us of any access restrictions when placing your order or contact us at sales@supplyyard.co.uk before your scheduled delivery date.

10. Order Cancellations

Orders can be cancelled free of charge by 2:00 PM on the working day before your scheduled delivery. For example, for a Monday delivery, notify us by 2:00 PM on the preceding Friday.

Cancellations after this time may result in a redelivery charge. Contact us at sales@supplyyard.co.uk with your order number as soon as possible.

11. Restricted Access

If your delivery address has any access restrictions, please notify us when placing your order or no later than 2:00 PM on the day before delivery. Restrictions include:

        Double yellow lines or red routes

        Narrow lanes, steep hills, low bridges, or width-restricted roads

If a specialist vehicle is required, there may be an additional charge. We will contact you to discuss your options.

12. Lost or Delayed Deliveries

If your order has not arrived within the estimated delivery timeframe, please contact us at sales@supplyyard.co.uk and we will investigate and resolve the issue promptly.

13. Contact Us

Store Name

Supply Yard UK

Company No.

16916318

Address

33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom

Email

sales@supplyyard.co.uk

Phone

+44 7403048504

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM GMT

Response Time

Our customer support team responds within 48 hours (on business days, Mon-Fri)

Refund Policy

At Supply Yard UK, we are committed to providing high quality products and excellent customer service. We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we have a clear and transparent return process to assist you.

1. Return Window

We offer a 28-calendar-day return window. This means you have 28 calendar days after receiving your item to request a return. If 28 calendar days have passed since your delivery, unfortunately we cannot offer you a refund or return under this policy.

2. Eligibility for Returns

To be eligible for a return, your item must be in the exact condition that you received it:

        It must be unused, uninstalled, and in its original packaging.

        All tags, labels, and included accessories must be intact.

        Your order confirmation or proof of purchase is required.

        Items that have been cut, drilled, modified, installed, or altered after delivery are not eligible for return.

3. Damaged, or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 24 hours of delivery at sales@supplyyard.co.uk with clear photographic evidence of the issue. We will arrange a full refund or replacement and cover all return shipping costs. Claims submitted after 24 hours of delivery may not be eligible for a free return or full refund.

4. Return Shipping Costs & Method

To ensure complete transparency, here is how return shipping is handled:

        Damaged or Incorrect Items: Contact us within 24 hours of delivery with photographic evidence. We will arrange a full refund or replacement and cover all return shipping costs.

        Change of Mind Returns: Supply Yard UK does not accept returns for change of mind. Please ensure you order the correct products before placing your order.

5. Restocking Fees

We do not charge any restocking fees on returns.

6. Order Cancellations

Orders can be cancelled free of charge within 12 hours of placing them (Provided the order has not yet been dispatched). To cancel, contact us immediately at sales@supplyyard.co.uk with your order number. If the order has already been dispatched, please use our standard return process once you receive the item.

7. Refund Processing

We will notify you by email once we have received and inspected your returned item.

        Approval & Timeline: Approved refunds are processed within 14 calendar days of receiving and inspecting the returned item at our facility

        Payment Method: Refunds are issued to your original payment method only

        Delivery Charges: Original delivery charges are non-refundable unless the return is due to our error

8. Exchanges

Supply Yard UK does not offer direct exchanges. If you require a different product, please return your original purchase in accordance with this policy and place a new order through our website.

9. Contact Us


Store Name

Supply Yard UK

Company No.

16916318

Address

33 Queensway, Clifton, Swinton, Manchester, M27 8QE, United Kingdom

Email

sales@supplyyard.co.uk

Phone

+44 7403048504

Support Hours

Monday to Friday, 9:00 AM – 5:00 PM GMT

Response Time

Our customer support team responds within 48 hours (on business days, Mon-Fri)

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